Privacy policy

At Shradha IVF & Maternity, located in Bhikna Pahari, Patna, we are committed to safeguarding the privacy of our patients and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our fertility clinic services.

By accessing our website and services, you consent to the practices described herein. **Information Collection and Use** We collect personal information from you to enhance your experience and provide tailored services. This may include your name, contact details, medical history, and demographic information.

We use this data to facilitate appointments, communicate with you regarding your treatment, and to improve our services. Additionally, non-personal information, such as browser type and IP address, may be collected to analyze site usage trends. **Data Protection and Security** Shradha IVF & Maternity employs industry-standard security measures to ensure that your personal information remains confidential and protected from unauthorized access.

Our staff is trained to handle your data with the utmost care and respect. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

**Information Sharing and Disclosure**

We do not sell or rent your personal information to third parties. Your information may only be shared with affiliated medical professionals and partners necessary to deliver the care you require or as mandated by law. Any third-party service providers engaged by us are obligated to adhere to our privacy standards and are prohibited from using your data for any purpose other than assisting us.

**Changes to This Policy**

Shradha IVF & Maternity reserves the right to update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this policy regularly to stay informed about how we are protecting your data. If significant changes are made, we will notify you through appropriate communication channels.

**Contact Information**

If you have any questions or concerns regarding this Privacy Policy or wish to access or update your personal information, please contact us directly at our clinic. Your trust is of utmost importance to us, and we are dedicated to ensuring your privacy and security at all times.

Privacy Policy- For Facebook & Instagram API Automation using n8n

Shradha IVF & Maternity (“we”, “our”, “us”) operates automated services connected to our Facebook Page(s), Instagram Business Account(s), and other digital platforms using automation tools such as n8n, Meta Graph APIs, and approved integrations.
We respect user privacy and comply with Meta Platform Policies and applicable data protection laws.

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  Data We May Collect

Depending on the service or automation workflow you interact with, we may process the following categories of data:

From Facebook / Instagram:

Public profile information (name, profile photo, username)

Public content interactions (likes, comments, shares)

Messages you send to our pages/accounts (if automation applies)

User reactions and engagement insights

Leads data submitted through forms (email/phone if you choose to submit)

Content metadata such as timestamps and media type

We NEVER collect or request:

Passwords or authentication credentials

Financial information (credit cards, banking)

Highly sensitive medical information

Private friend lists or private posts without consent

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  How We Use Your Information

We may utilize the collected data to:

Send automated replies to comments/messages

Deliver support or service-related communication

Enable lead generation and instant responses

Respond to FAQs and assist with healthcare guidance

Analyze content performance and audience interactions

Personalize your engagement experience with our page

We use data only for our own healthcare communication and engagement.

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  Legal Basis for Processing

We process your data under:

Consent (when you interact with us voluntarily)

Legitimate interest (to provide relevant services and improve engagement)

You may withdraw consent at any time (see Section 7).

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  Data Sharing & Third-Party Access

We never sell or rent user data.

Data may be processed securely by:

Meta Platforms (Facebook + Instagram)

n8n automation service (self-hosted or cloud)

Verified workflow connectors (e.g., email, CRM)

All access complies with Meta security and permission scopes.

No third party can access your personal data for their own marketing purposes.---

  Data Storage & Retention

Data may be stored temporarily only to complete the requested action

Retention depends on Meta platform rules and workflow needs

Users may request deletion at any time

We maintain security safeguards to prevent data loss or misuse.

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Your Rights & Controls

You can at any time:

Request deletion of your message/comment history

Opt-out of automated responses

Unfollow or block our digital profiles

Request details of data processed about you

 

Submit requests via contact information below.

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  Children’s Privacy

We do not knowingly process data from children below 13 years (or 18 years for healthcare advice).
If identified, such data is deleted following Meta policies.

 Policy Updates

This policy may be periodically updated to reflect:

Automation feature changes

Meta policy updates

Security or legal requirement changes

Revisions will be posted on this page.

  Contact Information

For Privacy/Data requests:
  Email: [email protected]
  Phone: +91 9334014489
  Address: Shradha IVF & Maternity, Behind Devarun Apartment, Bhikna Pahari, Patna – 800004, Bihar, India